First Capital Bank announced this week the launch of a new improved Internet Banking portal for corporate and retail customers. The new Internet Banking integrates several additional functions that allow customers to carry out transactions in the comfort of their homes, offices or anywhere, if they are connected to the Internet. The new portal was designed considering the security of customers’ assets, in addition to the added convenience of carrying out transactions without having to go to a branch.
Tiago Contente, CEO of First Capital Bank, stated: “Our new internet banking portal allows us to offer a more efficient, more modern and innovative solution to our customers. Today, many of our customers prefer to do online transactions, so it is imperative to provide a platform that meets their expectations. We continue to work to soon present new and innovative features to facilitate the execution of all types of transactions” and added that “the new Internet Banking platform was developed and tested simultaneously with the operation of the previous operational solution, minimizing any interruption, so that customers do not fail to carry out their transactions. The previous platform was removed in early June 2020 and customers will now login to the new portal through the link available on our website www.firstcapitalbank.co.mz. The new portal is an intuitive navigation solution with an advanced visual interface and is available for all devices.”
Dennis Mambure, Marketing and Communication Director of the FMBcapital Holdings group, the majority shareholder of First Capital Bank, underlined: “The new Internet Banking platform is part of a digital development and modernization project that the bank has embarked on. We believe in helping our customers achieve their best version, and our focus is to improve their banking experience by saving time and effort, allowing their banking operations to be done when it suits them, wherever they are. We are pleased to present the Mozambican market with a simple and modern portal that aims to simplify the user experience, adding the functionality that anyone can expect from their Bank.”
With the launch of the new Internet Banking, First Capital Bank reaffirmed its commitment to the continuity of the service and support that allow its customers to satisfy their banking needs. In recent weeks, the bank has taken precautionary measures to prevent the spread of the COVID-19 virus, stating that its priority is the health and safety of employees, customers, partners, suppliers and communities in which they operate. Making a further effort to implement and defend the recommendation of social distance, the bank continued to encourage its customers to privilege the use of digital banking platforms to access their accounts.
About FMBcapital Holdings
FMBcapital Holdings Plc, based in Mauritius, provides banking and financial solutions through its operating subsidiaries in five markets in the Southern African Development Community (SADC) – Botswana, Malawi, Mozambique, Zambia and Zimbabwe. The Group has a total asset base of US $ 971 million, employs more than 1,600 employees and serves the financial needs of more than 850,000 customers.
For more information about the FMBcapital Holdings group, visit www.fmbcapitalgroup.com
About First Capital Bank, S.A. Mozambique
First Capital Bank’s majority shareholder is FMBcapital Holdings PLC, headquartered in Mauritius, which has banking operations in Botswana, Malawi, Mozambique, Zambia and Zimbabwe. First Capital Bank, S.A. offers a comprehensive portfolio of products for loans, bank transactions and investments, meeting the needs of the corporate, commercial and retail segments.
For more information about First Capital Bank Mozambique, visit www.firstcapitalbank.co.mz
Group Head of Marketing and Communications
First Capital Bank, S.A. Mozambique